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Payment

Q) What forms of payment do you accept in store?
Q) What forms of payment do you accept online?
Q) Can I pay cash on delivery?
Q) When is the outstanding balance due to be paid?
Q) What happens if I have already arranged finance?
Q) Who do I contact regarding a payment query?

Delivery Service

Q) When will my furniture be delivered?
Q) Can you offer me a specific time slot?
Q) What happens if I can't take delivery on the agreed date?
Q) Who can I contact if I have any queries before my furniture is delivered?
Q) Will you remove my old sofa?
Q) Do you deliver to off-shore UK islands?

Guardsman Protection

Q) Why do you recommend Guardsman protection?
Q) Can I order Guardsman if I have already placed my order?
Q) How do I contact Guardsman?

After Sales Service

Q) My furniture has been delivered but there is a problem - who do I contact?
Q) How long is my furniture guaranteed for?
 

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